Brevity AI Terms of Use

Last Updated: October 26, 2025

These Platform Terms of Use (the “Terms of Use”) are a legal agreement between you and Brevity AI, Inc. (“Brevity AI,” “we,” “us,” or “our”). These Terms of Use govern your access to and use of the Brevity AI software-as-a-service platform, including our web application and any related services (collectively, the “Platform”).

PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS OF USE AND OUR PRIVACY POLICY (COLLECTIVELY, THE “AGREEMENT”). IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE PLATFORM.

If you accept these Terms of Use on behalf of a company or other legal entity, you represent that you have authority to bind that entity, in which case “you” and “your” refer to that entity.

THE SECTIONS TITLED “BINDING ARBITRATION” AND “CLASS ACTION WAIVER” AFFECT YOUR RIGHTS. PLEASE READ THEM.

1. Right to Access and Use the Platform

Subject to this Agreement, Brevity AI grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right during the Term to authorize your Authorized Users to access and use the Platform solely for your internal business purposes.

You will not (and will not authorize, permit, or encourage any third party to):

reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying ideas of the Platform;
modify, adapt, translate, or create derivative works of the Platform or any component;
copy the Platform or any component, except as strictly necessary for permitted use;
resell, rent, lease, distribute, or sublicense the Platform;
remove or alter any proprietary notices on the Platform;
use the Platform for the purpose of building a competitive product or service;
introduce to the Platform any virus, worm, Trojan horse, time bomb, spyware, or other malicious code;
use the Platform in violation of any applicable law, including privacy and health information laws;
save, store, or archive any portion of the services outside the Platform except as allowed by Platform functionality;
circumvent any access controls, rate limits, or security measures we implement.

We may immediately suspend or terminate access for any actual or suspected violation of this Section.

2. Authorized Users and Accounts

“Authorized Users” are your employees or contractors you permit to access and use the Platform on your behalf. Each Authorized User must create an account with unique credentials. You are responsible for:

maintaining the confidentiality of Authorized Users’ login credentials;
all activities occurring under your accounts; and
ensuring Authorized Users comply with this Agreement and applicable laws.

We may disable accounts at any time if we believe you or your Authorized Users have violated this Agreement.

3. Trials

We may offer free trials or promotional access. Trial use is solely to evaluate the Platform. We may terminate trial access at any time. During a trial, the Platform is provided “AS IS” without warranties, support, or liability of any kind. You may cancel a trial at any time.

4. Privacy; PHI; BAA

Privacy Policy. Your use of the Platform may involve transmission of personal information. Our collection and use of such information are governed by our Privacy Policy, which is incorporated into these Terms of Use.
PHI & HIPAA. To the extent you or your Authorized Users submit, store, or process protected health information (“PHI”) in the Platform, the Business Associate Agreement (“BAA”) between you and Brevity AI governs our handling of PHI and is incorporated by reference. If there is a conflict between these Terms of Use and the BAA regarding PHI, the BAA controls.
42 CFR Part 2 Data. The Platform is not designed to receive or process records governed by 42 C.F.R. Part 2 (substance use disorder treatment records). You and your Authorized Users must not input Part 2 Data into the Platform. You are solely responsible for ensuring that no such data is uploaded or processed.

5. Ownership; License to Your Data

Platform and Content. The Platform, including software, text, graphics, images, UI design, and other materials provided by or on behalf of Brevity AI (collectively, “Content”), is owned by Brevity AI or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in this Agreement, no rights are granted to you.
Your Data. As between the parties, you own all right, title, and interest in and to “Your Data,” which means any information you or your Authorized Users submit to or through the Platform, including without limitation: patient case data, uploaded files and documents, audio recordings, transcriptions, clinical notes, user profile information, and other content or metadata (including PHI). You are solely responsible for the accuracy, quality, legality, and use of Your Data.
Output. “Output” means the transcriptions, clinical notes, summaries, structured data, chat responses, and other results generated by processing Your Data through the Platform. As between the parties, you own Output. You are solely responsible for validating Output and for how you use it.
License to Brevity AI. You grant Brevity AI a non-exclusive, worldwide, royalty-free license to host, copy, use, process, transmit, display, and perform Your Data and Output solely as necessary to provide, maintain, secure, and support the Platform; to prevent or address service, security or technical issues; to comply with law; and as permitted by the BAA with respect to PHI.

6. De‑Identified and Aggregate Data; Product Improvement

Brevity AI may create and use de-identified information in accordance with 45 C.F.R. § 164.514. De-identified data is not PHI and may be used by Brevity AI for any lawful purpose, including analytics, service improvement, and development of features. Brevity AI may also use anonymous, aggregate usage data to operate, maintain, manage, and improve the Platform. Brevity AI does not sell PHI.

Brevity AI does not use Your Data or PHI to train third-party foundation models. Brevity AI will not use Your Data or PHI to train Brevity AI models without your prior written consent or opt-in setting (and in compliance with the BAA).

7. Data Processing, Storage, and Security (Summary)

Hosting & Storage. The Platform runs on cloud infrastructure. Files (documents and recordings) are stored using secure, signed URLs. Processing of documents, audio, and notes may use HIPAA-eligible AI services. Email delivery and payments are provided by third-party service providers. We may update service providers from time to time; see our Privacy Policy (Subprocessors) for current providers.
Security Controls. Brevity AI employs administrative, technical, and physical safeguards appropriate to the nature of the Platform, including encryption in transit, role-based access controls, audit logging of recording-related actions, secure session and cookie configurations, and defense-in-depth practices. Additional details are set forth in the BAA.
Customer Responsibilities. You are responsible for securing your endpoints and networks, configuring user permissions and roles, and ensuring that Your Data is collected and used lawfully. You must not upload payment card data into the Platform; all payments are processed directly by our third-party payment processor.

8. Retention and Deletion

Customer-Controlled Deletion. You and your Authorized Users may delete case documents and recordings via in-Platform functionality. You are responsible for managing your retention obligations.
Backups and Logs. Backups may persist for up to thirty (30) days after deletion, after which they are securely purged in accordance with Brevity AI’s retention schedules. HIPAA-required audit logs are retained as required by law.
Termination. Within thirty (30) days after termination or expiration of the Agreement, upon your written request, Brevity AI will provide a commercially reasonable export of Your Data that is then in Brevity AI’s possession and control. After this period, Brevity AI has no obligation to maintain or provide Your Data and will delete it, except for data retained in backups until purged per our retention schedules or as required by law.

9. Fees; Subscription; Billing

Plans and Fees. Access to the Platform may require a paid monthly or annual subscription (the “Subscription”). Fees are disclosed at sign-up and are subject to change on notice.
Payments via third-party processor. You authorize Brevity AI (or its third-party payment processor) to charge your payment method for fees as they become due. You agree to provide current, accurate billing information and to promptly update any changes.
Auto-Renewal and Cancellation. Subscriptions automatically renew at the then-current rate until canceled. You may cancel renewal via your account settings or by contacting support. Cancellations take effect at the end of the current billing period. Except where required by law, fees are non-refundable.
Taxes. Fees are exclusive of taxes. You are responsible for all taxes, duties, and similar governmental assessments associated with your purchases.

10. Acceptable Use and Platform Rules

You agree not to:

use the Platform to violate any law or third-party right;
upload content that is unlawful, defamatory, obscene, or otherwise objectionable;
upload Part 2 Data or other data subject to special restrictions the Platform is not designed to handle;
attempt to bypass technical or organizational controls; or
create multiple accounts to circumvent fees or limits.

We may suspend or rate-limit access to maintain service integrity and security.

11. Eligibility

The Platform is available only to individuals 18 years or older. Do not access or use the Platform if you are under 18.

12. Feedback

If you provide feedback, ideas, or suggestions, you grant Brevity AI a perpetual, irrevocable, worldwide, royalty-free license to use that feedback without restriction or obligation to you.

13. Medical and Professional Disclaimer

THE PLATFORM’S OUTPUT (INCLUDING TRANSCRIPTIONS, CLINICAL NOTES, SUMMARIES, AND CHAT RESPONSES) IS PROVIDED FOR DOCUMENTATION SUPPORT AND WORKFLOW ASSISTANCE ONLY. IT IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL JUDGMENT, DIAGNOSIS, OR TREATMENT. YOU AND YOUR AUTHORIZED USERS ARE SOLELY RESPONSIBLE FOR REVIEWING, VALIDATING, AND DETERMINING THE APPROPRIATE USE OF ANY OUTPUT.

14. No Warranties

THE PLATFORM AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” BREVITY AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY, AND RELIABILITY. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) BREVITY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) BREVITY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE FEES PAID BY YOU TO BREVITY IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the disclaimer or limitation of certain damages; to that extent, these limitations may not apply.

16. Third-Party Services and Sites

The Platform may depend on or link to third-party services and sites. Brevity AI is not responsible for third-party content, availability, or compliance. Your use of third-party services may be governed by their terms and privacy policies. See our Privacy Policy (Subprocessors) for current service providers used to deliver the Platform.

17. Representations and Warranties by You

You represent and warrant that: (a) you have obtained all consents and authorizations required by applicable law to submit Your Data (including any PHI) to the Platform; (b) you and your Authorized Users will comply with all laws and professional obligations; (c) you will not submit Part 2 Data; and (d) you have the requisite rights in Your Data and to grant the licenses in this Agreement.

18. Indemnification

You will indemnify, defend, and hold harmless Brevity AI and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) Your Data or your use of the Platform; (b) your breach of this Agreement; or (c) your violation of applicable law or third-party rights.

19. Compliance with Laws; International Use

The Platform is operated from the United States. You are solely responsible for compliance with the laws of your jurisdiction when accessing or using the Platform, including data protection and export laws. We make no representation that the Platform is appropriate outside the United States.

20. Term; Termination; Suspension

This Agreement begins on the date you first accept it and continues until terminated as provided herein. We may suspend or terminate access immediately if we believe there is a security risk, suspected fraud, nonpayment, or a material breach. Upon termination, Sections that by their nature should survive (including 5–6, 8, 13–16, 18–23) will survive.

21. Modifications to the Platform and Terms

We may modify, suspend, or discontinue the Platform (or any part) at any time. We may update these Terms of Use from time to time. We will post changes within the Platform. Your continued use after changes become effective constitutes acceptance. If you do not agree, you must stop using the Platform.

22. Binding Arbitration

Any dispute, claim, or controversy arising out of or related to this Agreement or the Platform (a “Dispute”) will be resolved by binding arbitration under the Federal Arbitration Act (“FAA”). NEITHER PARTY WILL HAVE THE RIGHT TO LITIGATE IN COURT OR HAVE A JURY TRIAL, EXCEPT EITHER PARTY MAY BRING A CLAIM IN SMALL CLAIMS COURT IF PERMITTED. Discovery and appeal rights are limited.

Arbitration will be administered by JAMS under its Comprehensive Arbitration Rules and Procedures (including the Expedited Procedures where appropriate) or Streamlined Arbitration Rules and Procedures, as applicable. The arbitration may be conducted in person, by phone, online, or on documents as the arbitrator(s) direct. If in person, it will occur in the county where you reside (in the U.S.). Judgment on the award may be entered in any court with jurisdiction.

Nothing in this Section prevents either party from seeking injunctive relief in any court of competent jurisdiction to protect its confidential or proprietary information or intellectual property rights.

23. Class Action Waiver

To the fullest extent permitted by law, each party agrees that arbitration will be conducted solely on an individual basis and not in a class, consolidated, or representative action. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST BREVITY ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

24. Equitable Relief

You acknowledge that a breach or threatened breach of our intellectual property or confidentiality rights may cause irreparable harm for which monetary damages are inadequate. We may seek injunctive or equitable relief to enforce this Agreement without posting a bond.

25. Governing Law; Venue

This Agreement is governed by the laws of the State of California, without regard to conflict of laws principles. Subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in California for any action not subject to arbitration.

26. Miscellaneous

You may not assign, delegate, or transfer this Agreement without our prior written consent, and any attempt to do so is void. We may freely assign this Agreement. Our failure to enforce any provision is not a waiver. If any provision is unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in force. This Agreement (including the Privacy Policy and BAA) is the entire agreement between the parties regarding the Platform and supersedes all prior agreements regarding the subject matter.

27. Contact

Questions about the Platform or this Agreement may be sent to: support@getbrevity.ai

28. Definitions (Summary)

“Authorized Users” means your employees and contractors permitted to use the Platform on your behalf.
“BAA” means the Business Associate Agreement between you and Brevity AI applicable to PHI processed in the Platform.
“Content” means materials provided by or on behalf of Brevity AI through the Platform.
“Output” means transcriptions, clinical notes, summaries, structured data, chat responses, and other results generated by the Platform from Your Data.
“Part 2 Data” means records governed by 42 C.F.R. Part 2.
“PHI” means protected health information as defined under HIPAA.
“Platform” means the Brevity AI software-as-a-service offering provided by Brevity AI, Inc., including the web application and related services.
“Your Data” means information submitted to or through the Platform by you or your Authorized Users, including any PHI.

Entity Notice: “Brevity AI, Inc.” is a Delaware corporation. All references in these Terms to “Brevity” or “Brevity AI” (and any legacy references to “Brevity, Inc.”) mean Brevity AI, Inc.